"Whether for a small or a large business, productivity is greatly increased when using a reliable interface like the user-friendly ACT contact management. This software enables you to keep a log of all client transactions, and a database of their contact information. It facilitates customer communication, allowing you to reply to inquiries and complaints in a timely manner and improve customer satisfaction. The software is also capable of determining and sorting out low and high value patrons, something that comes in very handy in selective advertising, VIP acknowledgments, and marketing-strategy enhancement. Additionally, the ACT contact manager software lets you trace lapsed customers, whom you may want to draw in again, or target in the promotion of new products and services. With the software’s stored client information feature, reaching out to reactivate their status is easier."
http://www.stewarttechnologies.com/blog/info-article/increase-clients-satisfaction-level-with-the-act-contact-manager.php
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