Saturday, January 18, 2014

Benefits of Using Act! Contact Management Software for Your Business

If you own a business it’s wise to invest in applications like Act! contact management software to provide a better service to your customers, which can help you boost sales. The software keeps a record of all interactions you will make with your customers, whether you send them an email or have a formal meeting with them, the program will conveniently track it for you.

One of the biggest benefits this offers is the instant information you’ll have access to. For example, if a client suddenly appears in your office for a walk-in meeting, you’ll have all the essential information with a few keystrokes here and a few mouse clicks there.

This record will allow you to provide better customer care. Think again of the impromptu visit by one of your customers. You’ll leave a better impression if you remember the last transaction they made with you, which can help increase the likelihood that they’ll be a returning customer.

http://www.stewarttechnologies.com/blog/industry-news/benefits-of-using-act-contact-management-software-for-your-business.php

Wednesday, January 15, 2014

Why Do SMEs Use Peachtree Complete Accounting and Other Software?

Many SMEs use programs such as Sage 50, formerly known as Peachtree, Complete Accounting, to help them run their business. An article published on ITS Education Asia sheds light on the advantages of using such software:

Small and medium sized businesses can now buy ‘off the shelf’ accounting programs at remarkably low cost. Larger businesses will often have customized programs made for their business. The accounting programs carry out functions such as invoicing, dealing with payments, paying wages and providing regular accounting reports such as trading and profit and loss accounts and balance sheets.

The introduction of computerized accounting systems provide major advantages such as speed and accuracy of operation, and, perhaps most importantly, the ability to see the real-time state of the company’s financial position. In my experience, I have never seen a business that has upgraded to a computerized accounting system return to paper based accounting systems.

http://www.stewarttechnologies.com/blog/industry-news/why-do-smes-use-peachtree-complete-accounting-and-other-software.php

Sunday, January 12, 2014

IT Services in Baltimore: Five Information Technology Trends for 2014

With the New Year, business trends for information technology-related services provide much-needed insight into strategies that can help to steer their own, as well as their partners’, businesses toward success. Gathering input from several industry experts, SearchITChannel recently published an article detailing predictions for the IT industry in 2014, which will, undoubtedly, affect the landscape for firms offering various IT services in Baltimore, as well.

The article highlights that enabling partner business to become self-sufficient in their IT needs will be a big topic in 2014. According to Diane Krakora, CEO of PartnerPath, by allowing partners to grow into self-sufficiency, vendors are given the opportunity to scale and grow their own business.

The acceleration of the front-office buyer will also be on the agenda this year, as businesses shift control of company funds away from IT departments over to line-of-business managers.

http://www.stewarttechnologies.com/blog/industry-news/it-services-in-baltimore-five-information-technology-trends-for-2014.php

Thursday, January 9, 2014

Network Support in Baltimore: Evolution of Network Tech to Accelerate

The evolution of network technologies is a constant one, having come a long way from dial up, ISDN, 10Mbps LAN, and PSTN. In 2014, however, George Siamos, Extreme Networks Country Manager Australia and New Zealand, predicts an acceleration to this evolution, citing massive expansion of cloud-hosted applications and bring-your-own-device (BYOD) markets, and the growing interest in software-defined networking (SDN).

An article from Techday’s James Henderson details Siamos’s predictions for the New Year, which may see a change in the landscape of providing reliable network support in Baltimore.

In the article, Siamos cites the maturity of the BYOD and cloud movements as major motivators for their adoption in 2013. This resulted in confidence among their buyers, who vendors were able to successfully equip with an understanding of the problems each technology resolved.

http://www.stewarttechnologies.com/blog/industry-news/network-support-in-baltimore-evolution-of-network-tech-to-accelerate.php

Wednesday, December 25, 2013

How Using ACT! Contact Management Can Help You with Customer Relations

If you are a small or medium-sized business looking for a cost-effective way to build a database that can record customer information and identify new business prospects, why not use ACT! Contact Management? ACT! Contact Management, formerly Sage ACT!, is a software that provides entry-level Customer Relationship Management (CRM) functionality to help businesses manage customer relationships efficiently. It is currently one of the best-selling contact management solutions and is recommended by consulting agencies such as Stewart Technologies, Inc. Contact Management is brilliant at follow up; when used correctly. Here’s where an Excel spreadsheet or Outlook fails miserably! They just don’t have the features and tools necessary for effective follow up. Informative notes and a historical account of your interactions are just not a part of these programs.

http://www.stewarttechnologies.com/blog/info-article/how-using-act-contact-management-can-help-you-with-customer-relations.php

The Advantages of Using Peachtree Complete Accounting in Your Business

People who are knowledgeable in accounting practices will find the software handy. On the other hand, small business owners who never studied accounting but are interested in accounting software all the same can try a short Peachtree training program from a reliable consulting agency such as Stewart Technologies, Inc. Beginner and advanced classes are usually conducted to familiarize new users on general bookkeeping items including making general journal entries, making purchase orders, paying bills, billing customers, receiving payments, and paying employees. With all the benefits that you can gain from using Peachtree Complete Accounting in your day-to-day business operations, you’ll see why learning it is worthwhile in the first place. While modern technology seems to be too technical and complex at face value, proper training from dependable consultants like Stewart Technologies, Inc. will let you use it well to strengthen your business.

http://www.stewarttechnologies.com/blog/info-article/the-advantages-of-using-peachtree-complete-accounting-in-your-business.php

Tuesday, December 24, 2013

Good IT Services in Baltimore: Enjoy the Perks of a Clean Database

Ensuring your business has clean data is not a glamorous job, but it’s certainly essential. In fact, it’s so essential that some companies will even hire a professional provider of IT services in Baltimore for it. While some abhor the tedious process of ensuring their database is current and accurate, there are those who see this activity for what it is. As a business owner, you have a lot of competing priorities and often the fact that your data might not be as clean or accurate as you would like it to be can get left to that day when you have time to think about it! Yes, you have guessed it – it never comes. Even though you know that it makes sense to have all of your leads, client information, opportunity details, correspondence and activity entered into a reliable database – or Customer Relationship Management (CRM) platform, the fact is that this data can quickly become outdated if you are not on top of it.

http://www.stewarttechnologies.com/blog/industry-news/good-it-services-in-baltimore-enjoy-the-perks-of-a-clean-database.php